TERMS & CONDITIONS

All services provided at Mana Temple are offered as complementary approaches to health and wellbeing, supporting the body’s natural ability to regulate and restore.

Our practitioners do not diagnose medical conditions, prescribe treatment, or make medical claims regarding outcomes. You are encouraged to seek advice from a qualified medical or mental health professional for any concerns relating to your physical or psychological health, including medication management or ongoing conditions.

Health & Disclosure
You are responsible for informing your practitioner of any relevant medical conditions, injuries, diagnoses, or circumstances that may impact your session. This includes, but is not limited to: pregnancy, heart conditions, epilepsy, bipolar disorder, schizophrenia, or any other physical or mental health concerns.

By attending a session, you confirm that you have sought appropriate medical advice where necessary and that you are fit to participate.

Personal Responsibility
All sessions are voluntary and body-led. You are responsible for:

  • Communicating your needs, boundaries, and comfort levels

  • Notifying your practitioner immediately of any discomfort or changes during your session

  • Choosing to pause, modify, or stop the session at any time

You acknowledge that your experience is your own, and you take full responsibility for your physical, emotional, and energetic wellbeing during and after your session.

Results & Ongoing Care
Healing is a process that may require time, consistency, and personal commitment. Progress is not always linear and may involve periods of integration or plateau. While some clients experience shifts within a few sessions, ongoing care often supports more sustainable outcomes.

Liability Waiver
By attending a session at Mana Temple, you voluntarily accept all risks associated with participation. You release and discharge all practitioners and the business from any and all claims relating to injury, loss, or damages incurred during or after your session, to the fullest extent permitted by law.

Agreement
By booking and attending a session, you confirm that you have read, understood, and agreed to these terms. This agreement is binding and entered into of your own free will.

CANCELATION POLICY

APPOINTMENTS & CANCELLATIONS

Your appointments and wellbeing are important to us. Each session is intentionally held for you, and we ask that you respect the time and energy of both your practitioner and the wider community.

Appointments are in high demand. When you book, you are reserving a space that is no longer available to others.

If you need to cancel or reschedule, please do so via your booking link or by contacting the studio as soon as possible.

CANCELLATION POLICY

  • 48 hours notice (outside of the day before your appointment) → 30% of session fee

  • Day before your appointment (regardless of notice time) → 80% of session fee

  • Same day cancellation or no-show → 100% of session fee

“Day before” refers to the calendar day prior to your booking, not a 24-hour window.
If we are able to offer you a new appointment within 7 days, your booking may be moved instead of cancelled. Otherwise, the above fees will apply.

LATE ARRIVALS

If you arrive more than 10 minutes late, your session may be shortened or cancelled to avoid impacting other clients. In the case of cancellation, the full session fee will apply.

NO-SHOWS

Missed appointments are charged at 100% of the session fee. Future bookings may require full payment or a deposit to secure your appointment.


‍ PAYMENT TERMS

By booking an appointment with Mana Temple and Chelsey Power, you agree to the following terms and conditions.

DEPOSIT & HOLDING FEE

A non-refundable holding fee is required at the time of booking to secure all appointments.

This holding fee is applied toward the cost of your appointment and confirms your commitment to the reserved appointment time.

Appointments are not considered confirmed until the holding fee has been received

AUTOMATIC PAYMENT AUTHORITY

By providing your payment details and completing a booking, you authorize Mana Temple to automatically process any applicable cancellation fees, late cancellation fees, no-show fees, outstanding balances and agreed appointment charges using the payment method stored on your account.

Where a holding fee has already been paid, this amount may be applied toward any cancellation fee owing.

DECLINED PAYMENTS

If an automatic payment is declined, Mana Temple reserves the right to issue an invoice for the outstanding amount. Future appointments may be withheld until all outstanding balances have been paid.

ONBOARDING PATHWAY

Chelsey works within structured care pathways and does not generally offer one-off appointments.

New clients are required to complete the Initial Consultation and recommended onboarding schedule unless otherwise specified by Mana Temple.

REFUNDS

Holding fees and cancellation fees are non-refundable. Refunds will not be provided for missed appointments, late cancellations or changes of mind.

By proceeding with your booking, you acknowledge that you have read, understood and agree to these terms and conditions.
All invoices are payable within 24 hours of issue unless otherwise agreed in writing. Any invoice not paid within 4 days of the issue date will incur a late payment fee of $25 AUD. This late fee will increase by an additional $10 AUD every 3 days the invoice remains unpaid.

Continued non-payment may result in suspension of services, cancellation of future bookings, and/or referral to a collections process until the outstanding balance is settled in full.